Le opinioni dei nostri ospiti

sono importanti per noi

BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Guest Reviews

 
Our efforts

The opinion of our guests is fundamental to know and improve their needs.
We have sent the questionnaires to all who have booked directly on our website. All comments if authorized by the author will be published.
The management can reply to clarify what happened.

Total

8.7
Based on
97 reviews

Score breakdown

Quality of Guest Room: 8.7
Cleanliness of Guest Room: 8.8
Helpfulness of front desk staff: 8.8
Quality of breakfast: 8.8
Intent to Recommend: 8.8
Ian Brocklehurst
UK
03 Apr 2013
Thank you for a really enjoyable stay. We thought the hotel was well situated, quiet and comfortable. All the staff members we encountered were polite, friendly and helpful and made every effort to make our stay as enjoyable as possible. A great hotel offering very good value for money.
10
Anonymous
UK
02 Apr 2013
Il cliente non ha lasciato un commento
8
Davide Carta
UK
28 Mar 2013
Great stay. Very helpful staff. Nice part of Venice far from the crowd but easily accessible. Lovely room. Will go again and will recommend. Thanks.
9
Barbara Taylor
UK
28 Mar 2013
We enjoyed our stay very much and look forward to coming back to Hotel Sant'Elena in the future.
10
Anonymous
Ireland
28 Mar 2013
Il cliente non ha lasciato un commento
9
Melissa Seagraves
UK
20 Mar 2013
Il cliente non ha lasciato un commento
10
Anonymous
Italy
12 Mar 2013
Ottimo soggiorno, da consigliare..
9
Anonymous
USA
12 Mar 2013
Il cliente non ha lasciato un commento
10
Anonymous
France
05 Mar 2013
Si on ne fait pas attention à la petite étiquette à placer sur l'oreiller, les draps sont changés et c'est inutile. Il faudrait que le personnel explique bien comment éviter le remplacement des draps et serviettes de bain
10
Francisco Chiclana
UK
05 Mar 2013
We had a very nice stay at your hotel and our general impression was excellent. I do not regret having stayed at your hotel even though it is a bit far from the main tourist attractions as the quality of service/price rate we had was really good. I have to say that we did our reservation using your long reservation offer that was convenient for us.
10
Eric Vignaux
France
20 Feb 2013
Hôtel très calme, à l'écart du bruit du Carnaval, mais très proche du centre de Venise : parfait ! Les pâtisseries du petit-déjeuner sont très bonnes!
9
Sarka
Czech Republic
18 Feb 2013
I would definitely recommend your hotel. Location is excelent. Close to the publïc transport, the way from the airport by public transport is very easy and is in the peacefull area. The room was very spacious, modern and nice. Breakfast just amazing!!! And I really appreciate the jazz music at the breakfast room, such a nice morning. Hotel staff always helpfull and very kind. The center of Venice is 25 minutes with nice walk along the see. Many thanks for a lovely stay. Hope I will visit your great city and hotel again somewhere in the future.
10
Paolo
Italy
18 Feb 2013
Un'ottima sorpresa, se potremo ci torneremo.
9
Sylvia Dumon
France
13 Feb 2013
Il manque un coin bar où l'on peut savoir et passer un moment. Endroit pauvre avec 4 chaises au comptoir.
7
Ekaterina Kukushkina
Russia
13 Feb 2013
Спасибо Вам за замечательную уютную атмосферу, дружеский персонал и качественное обслуживание номера. Сотрудники помогали решать возникающие вопрос, советовали как лучше добраться до нужного места. Отель находится в тихом, зеленом районе, но тем не менее по близости есть пицерия, аптека, магазин с продуктами. Приятные завтраки (у нас на завтрак давали:омлет, варенные яйца, два сорта сыра, бекон, сосиски, ветчину и, конечно, соусы - майонез, горчица, кетчуп, много пероженных, круасаны (безумно вкусные), варенье (4 вида, яблоко, вишня -самое вкусное, апельсин и еще какое-то, мед, нутелла (в одноразовых баночках), мюсли (4-5 видов), молоко холодное, молоко горячее, кофе, большой выбор чаев (в пакетиках) и кипяток, еще сок) Пеший поход до площади Сан-Марко занймет 20 минут. Если пойдете пешком не пожалеете. Мостики, скверики, парки, море. (или 10 минут на вапаррето (местное средство передвижения)). Когда мы будем возвращаться в Венецию, мы обязательно остановимся у Вас снова.Благодаря Вам мы провели чудесный отпуск. Grazie!!!!!
10