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The opinion of our guests is fundamental to know and improve their needs.
We have sent the questionnaires to all who have booked directly on our website. All comments if authorized by the author will be published.
The management can reply to clarify what happened.
Thank you for taking the time to answer to our BEST WESTERN PREMIER Hotel Sant’Elena web-survey. We are deeply concerned about the events that happened during your stay here, please accept our sincere apology. Guest satisfaction is the goal of our management and we do always our best to meet it. Thank you for choosing our BEST WESTWERN PREMIER Hotel Sant’Elena: we will continue to do our best to be worthy of your selection. We are waiting for a future opportunity to better serve your lodging needs.
Customer Care Hotel Sant'Elena