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Total
8.6
Based on
103 reviews
103 reviews
Score breakdown
Quality of Guest Room: 8.6
Cleanliness of Guest Room: 8.6
Helpfulness of front desk staff: 8.5
Quality of breakfast: 8.5
Intent to Recommend: 8.6
Glenda
Spain
27 Aug 2012
Il cliente non ha lasciato un commento
10
Anonymous
Canada
24 Aug 2012
Franco and Francesca at the front desk were extremely pleasant and helpful. However, the maitre d' should not have doubled as the room service rep, as he was most rude. We shied away from ordering room service as a result. When I asked for a lap top as a loaner, the poor chap who brought it up looked as if this was the last thing that he wanted to do. In all, service was spotty, therefore I cannot recommend the hotel as of today. I hope some training can iron out the inconsistency in service quality.
5
Enrico Conti
Italy
21 Aug 2012
Un ottimo hotel posizionato in una zona stupenda in cui rifugiarsi dopo una giornata di intenso turismo veneziano
8
Anonymous
USA
18 Jul 2012
Loved being in a quiet residential part of Venice. Great to get away from the crowds.
10
Anonymous
Finland
17 Jul 2012
Good service, suite was ok, terrace slightly poor.
8
Anonymous
France
16 Jul 2012
Très bien situé, excellent service, propre et modernisé; je reveindrai et recommenderai sans hesitation! Merci!
8
Anonymous
Switzerland
15 Jul 2012
Il cliente non ha lasciato un commento
8
Phillip Hiles
UK
15 Jul 2012
A most enjoyable stay at a very welcoming, friendly hotel. Would definately recommend to friends.
10
Anonymous
France
12 Jul 2012
Très bien situé, excellent service, propre et modernisé; je reveindrai et recommenderai sans hesitation! Merci!
8
Pam Halligan
USA
12 Jul 2012
Wonderful facility, peaceful location, excellent room and service. A true gem in Venice!!
10
Anonymous
Switzerland
11 Jul 2012
An excellent hotel. We were disappointed with the wireless internet service, which only functioned for half of our 3-day stay. Even when it did work, the signal was weaker than we would have expected for a 4-star property.
10
Anonymous
USA
11 Jul 2012
We had a wonderful stay! helpful staff, great breakfast, and we loved the location being in a quiet--yet convenient--area.
9
Steven Vance
USA
11 Jul 2012
I had a great stay. Loved the location by the park. Enjoyed dining in both the hotel restaurant and the outside cafe around the corner. The only negative was the location of the TV relative to the bed.
8
Anonymous
France
19 Jun 2012
Très bon séjour, chambre agréable, literie très confortable. Hôtel très bien situé pour être au calme, à l'écart de l'agitation, mais très facilement accessible à pied (15mn) ou en vaporetto.
9
Panagiotis Telpizoudis
Greece
18 Jun 2012
It was a good choise to stay at Hotel Sant' Elena. That help a lot to have a very pleasant time in a beautiful place, as Venice. Nice and peaceful area, away from the touristic areas but very close to the vaporetto station. I strongly recommented that hotel to all my friends!!!
8
