Le opinioni dei nostri ospiti

sono importanti per noi

BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Comentarios de clientes

 
Nuestro compromiso

La opinión de nuestros clientes nos ayuda a mejorar y entender las necesidades y requerimientos.
Se enviaron cuestionarios a todos los que han reservado directamente en nuestro sitio web. Todos los comentarios serán publicados si es aprobada por el autor.
La dirección se reserva el derecho de responder sólo para aclarar lo sucedido.

Total

8.5
Basado en
86 opiniones

Puntuación desglose

Calidad de habitación: 8.6
Limpieza de habitación: 8.6
Amabilidad del personal de recepción: 8.8
Calidad del desayuno: 8.5
Intención de recomendar: 8.5
Francesco
Italy
02 Jul 2013
Veramente bello.
9
Anonymous
New Zealand
02 Jul 2013
Most delightful reception staff. Gabriel in particular made us fell most welcome.
10
Anonymous
Belgium
02 Jul 2013
Shower and bathroom are not so convenient. TV channels could be more international.
9
Gilbert Badot
Belgium
02 Jul 2013
After several stays during the last years, we experienced a continuous improvement of the overall quality of the Hotel Sant'Elena.
10
Anonymous
Norway
02 Jul 2013
Minor dissatisfactions: 1. Bathtub not clean at all! 2. Was billed for glasses of wine not consumed in the resturant.
9

Dear Guest,

Thank you for taking the time to answer to our BEST WESTERN PREMIER Hotel Sant’Elena web-survey. We are deeply concerned about the events that happened during your stay here, please accept our sincere apology. Guest satisfaction is the goal of our management and we do always our best to meet it. Thank you for choosing our BEST WESTWERN PREMIER Hotel Sant’Elena: we will continue to do our best to be worthy of your selection. We are waiting for a future opportunity to better serve your lodging needs.

Customer Care Hotel Sant'Elena

Anonymous
Australia
01 Jul 2013
Very nice conversion of the convent to hotel. Great location close to park and vaporetto stop, pleasant neighbourhood. Breakfast staff very smartly attired - nice breakfast spread. Air-conditioning wasn't working for one night.
8