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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Commentaires de nos hôtes

 
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L’opinion de nos hôtes nous aide à améliorer et à comprendre leur besoins et necessités.
Les questionnaires ont été envoyés à tous les clients qui ont réservé directement sur notre site. Tous les commentaires, si autorisés par l’auteur seront publiés.
La direction se réserve le droit de répondre aux commentaires  pour clarifier ce qui s’est passé.

Total

7.9
Basé sur
86 comments

Répartition des notes

Qualité de la chambre: 8.2
Propreté de la chambre: 8.2
Disponibilité des recéptionistes: 8.2
Qualité générale du petit déjeuner: 8
A faire noter aux amis: 7.9
Anonymous
France
16 Jan 2015
Parfait.
9
Jean Phileppe Fouquet
France
16 Jan 2015
Deux séjours (août et décembre 2014) et un vrai bonheur de résider dans votre Etablissemen.
10
Anonymous
Italy
16 Jan 2015
Il cliente non ha lasciato un commento
10
Anonymous
Germany
16 Jan 2015
Ein angenehmes, ruhiges und gut erreichbares Hotel in Venedig!
9
Rita
Belgium
16 Jan 2015
We had a great time and will recommend the hotel!
9
Anonymous
New Zeland
16 Jan 2015
Il cliente non ha lasciato un commento
8
Tatiana
Russia
16 Jan 2015
Il cliente non ha lasciato un commento
10
Anonymous
France
16 Dec 2014
Il cliente non ha lasciato un commento
8
Fabio Bovi
Italy
10 Dec 2014
Il cliente non ha lasciato un commento
10
Linda Scioscia
Canada
01 Dec 2014
We were very happy with the hotel. It is clean and comfortable It is in a very quite part of town which is nice at the end of a busy day, We would definitely stay here again.
10
Melinda
USA
27 Nov 2014
This hotel was charming and the staff and service was excellent. We had a wonderful experience!
10
Emad Najeeb
Pakistan
25 Nov 2014
It was really good experience to stay in this hotel and I strongly recommend for tourist who want to look economical and good service hotel in Venice.
9
Anonymous
Germany
24 Nov 2014
Il cliente non ha lasciato un commento
9
Anonymous
Italy
11 Nov 2014
Ottimi il servizio ed il personale. Le parti comuni ai piani sono un po' spoglie. La camera non ere esattamente come in fotografia, ma tutto sommato in linea.
7

Gentile Ospite,

La ringraziamo per aver trovato il tempo di compilare il questionario sul soggiorno presso il nostro BEST WESTERN PREMIER Hotel Sant’Elena. Monitoriamo con grande attenzione i giudizi dei nostri ospiti.

Ci fa piacere costatare che le sue aspettative sul nostro staff e sui servizi offerti sono state corrisposte.

Come amiamo spesso ripetere, il Sant’Elena era un vecchio convento, per questo il design delle aree comuni e delle camere è stato pensato per fondere armoniosamente le atmosfere del passato con i moderni arredi minimal.

E’ stato un piacere averla nostra ospite presso il nostro BEST WESTERN PREMIER Hotel Sant’Elena e speriamo di essere nuovamente la sua scelta per il suo prossimo soggiorno a Venezia.

Cordiali saluti,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Anonymous UK
UK
11 Nov 2014
It was very wet and because of isolated position hotel could offer (for sale) boots, etc. Rainwater ingress in bathroom. Only one chair in double room and no resident's lounge. Loved the location and large bedroom.
8

Dear Guest,

Thank you for answering to our BEST WESTERN PREMIER Hotel Sant’Elena web-survey. It is very important for us to receive your feedback.

More than isolated, we would say our hotel is situated in a peaceful location, far from the hustle and bustle of the city center but close enough to reach St Mark’s square in about 5 minutes by waterbus.

We take into consideration  your suggestion about the boots  and will assess its feasibility .

We are honored you chose our BEST WESTERN PREMIER Hotel Sant’Elena and we hope to see you soon in Venice.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena